Privacy policy
Creative West Graphic Solutions LLC, doing business as Creative West, operates this website and related services to provide design, print, apparel, signage, ecommerce, communication, and creative services.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, place orders, request services, or communicate with us.
By using this website or interacting with our services, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
We may collect personal information you voluntarily provide to us, including your name, business name, email address, phone number, billing information, shipping information, project details, order information, payment information, and any files, artwork, or messages submitted through our website or communication channels.
We may also automatically collect limited technical information such as IP address, browser type, device information, pages visited, and website activity to help improve website functionality and user experience.
How We Use Information
We use personal information to provide services, process orders, communicate regarding inquiries and projects, prepare estimates, schedule work, provide customer support, improve our website and services, maintain security, and comply with legal obligations.
SMS Messaging and Consent
By providing your phone number and opting in through our website, forms, phone conversations, email communication, or other direct interactions, you consent to receive informational SMS messages from Creative West Graphic Solutions regarding project communication, scheduling, estimates, customer support, and order updates.
Message frequency varies but is generally limited to approximately 1 to 5 messages per month depending on active projects and communication needs. Message and data rates may apply. Reply STOP to unsubscribe at any time or HELP for assistance.
Creative West does not share consumer personal information, including mobile phone numbers and SMS consent data, with third parties or affiliates for marketing or promotional purposes.
Mobile opt in information and SMS consent data are never sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information Sharing
Creative West does not sell, rent, or share personal information with third parties or affiliates for marketing or promotional purposes.
Information may be shared with trusted service providers only as necessary to operate our business and provide services to you, including website hosting providers, ecommerce platforms, payment processors, communication platforms, shipping providers, and security or analytics providers. These providers are only permitted to use information as necessary to perform services on our behalf.
SMS consent data and mobile phone numbers are never shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Website Technologies
Our website may use cookies and similar technologies to operate website functionality, improve performance, analyze visitor activity, remember preferences, and enhance the customer experience.
Legal Disclosure
We may disclose information when required to comply with applicable laws, regulations, legal processes, or governmental requests, or when necessary to protect the rights, safety, and security of Creative West, our customers, or others.
Third Party Websites
This website may contain links to third party websites. Creative West is not responsible for the privacy, content, or security practices of external websites.
Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from children.
Security and Retention
We use reasonable administrative, technical, and physical safeguards to help protect personal information. While we take reasonable measures to protect information, no method of electronic transmission or storage is completely secure.
Information is retained only as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business record retention requirements.
For SMS communications, you may reply STOP at any time to unsubscribe or HELP for assistance.
Changes to This Privacy Policy
Creative West may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
Creative West Graphic Solutions LLC
1472 B St, Suite C
Livingston, CA 95334
hi@creativewestgs.com
(209) 884-9378
Effective Date: May 1, 2026